Non-emergency patient transport services

Making a booking in Thames Valley - click here


Patients should call Patient Transport Services on the number below to book their journey to a routine outpatient appointment.   After your first journey you can use the NEPTS Patient Zone  online to book subsequent journeys, manage your bookings and check your journey status.


The Thames Valley Contact Centres are available on the following numbers:

  • Patient Booking Line 0300 100 0024 available 07:00-19:00
  • PTS Cancellation Line 0300 790 0143 available 24/7 365 days a year


You can access NEPTS Patient Zone HERE.


If you do not wish to use patient transport services, other options include:

  • Dial-a-Ride - 01494 766123
  • Driving Miss Daisy - 0333 014 6211


Buckinghamshire Community Transport (volunteers providing transport)

Telephone: 0800 085 8480



Local charity called Altogether Community. They can only provide transport locally to hospital, GP, dentist appointments. Will go to Amersham but nothing further afield. 

Telephone: 07956190291